{
    "id": 682,
    "date": "2025-10-14T16:18:11",
    "date_gmt": "2025-10-14T16:18:11",
    "guid": {
        "rendered": "https:\/\/vstg.vn\/?page_id=682"
    },
    "modified": "2025-10-16T13:37:20",
    "modified_gmt": "2025-10-16T13:37:20",
    "slug": "chinh-sach-van-chuyen",
    "status": "publish",
    "type": "page",
    "link": "https:\/\/vstg.vn\/en_us\/chinh-sach-van-chuyen\/",
    "title": {
        "rendered": "Ch\u00ednh s\u00e1ch v\u1eadn chuy\u1ec3n"
    },
    "content": {
        "rendered": "<div class=\"banner has-hover\" id=\"banner-1251063681\">\n          <div class=\"banner-inner fill\">\n        <div class=\"banner-bg fill\" >\n            <div class=\"bg fill bg-fill\"><\/div>\n                                    \n                    <\/div>\n\t\t\n        <div class=\"banner-layers container\">\n            <div class=\"fill banner-link\"><\/div>            \n\n   <div id=\"text-box-1212419943\" class=\"text-box banner-layer x50 md-x50 lg-x50 y50 md-y50 lg-y50 res-text\">\n                                <div class=\"text-box-content text dark\">\n              \n              <div class=\"text-inner text-center\">\n                  \n\n\n              <\/div>\n           <\/div>\n                            \n<style>\n#text-box-1212419943 {\n  width: 60%;\n}\n#text-box-1212419943 .text-box-content {\n  font-size: 100%;\n}\n@media (min-width:550px) {\n  #text-box-1212419943 {\n    width: 60%;\n  }\n}\n<\/style>\n    <\/div>\n \n\n        <\/div>\n      <\/div>\n\n            \n<style>\n#banner-1251063681 {\n  padding-top: 266px;\n}\n#banner-1251063681 .bg.bg-loaded {\n  background-image: url(https:\/\/vstg.vn\/wp-content\/uploads\/2025\/10\/pccc-hoa-mai-banner-pages.jpg-1400x196.webp);\n}\n<\/style>\n  <\/div>\n\n\n\t<section class=\"section\" id=\"section_1139212828\">\n\t\t<div class=\"bg section-bg fill bg-fill  bg-loaded\" >\n\n\t\t\t\n\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\n<div class=\"row\"  id=\"row-997203220\">\n\n\n\t<div id=\"col-1792914071\" class=\"col medium-3 small-12 large-3\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<div class=\"container section-title-container\" ><h3 class=\"section-title section-title-normal\"><b><\/b><span class=\"section-title-main\" >H\u1ed7 tr\u1ee3 kh\u00e1ch h\u00e0ng<\/span><b><\/b><\/h3><\/div>\n\n\n\n<div style=\"font-family: Arial, sans-serif; color:#333;\">\n  <style>\n    .footer-link-wrapper {\n      max-width: 400px;\n      margin: auto;\n      font-size: 16px;\n      line-height: 1.8;\n    }\n    .footer-link-group {\n      margin-bottom: 20px;\n    }\n    .footer-link-group h4 {\n      font-size: 16px;\n      font-weight: bold;\n      text-transform: uppercase;\n      margin-bottom: 10px;\n      color: #000;\n    }\n    .footer-link-group ul {\n      list-style: none;\n      margin: 0;\n      padding: 0;\n    }\n    .footer-link-group li {\n      border-bottom: 1px solid #ddd;\n      margin: 0;\n      padding: 0;\n    }\n    .footer-link-group a {\n      text-decoration: none;\n      color: #333;\n      display: block;\n      padding: 8px 0;\n      transition: color 0.2s ease;\n    }\n    .footer-link-group a:hover {\n      color: #0073aa;\n    }\n    .footer-separator {\n      border: 0;\n      border-top: 1px solid #ddd;\n      margin: 20px 0;\n    }\n\n    \/* Responsive *\/\n    @media (max-width: 768px) {\n      .footer-link-wrapper {\n        max-width: 100%;\n        padding: 0 15px;\n        font-size: 15px;\n      }\n      .footer-link-group h4 {\n        font-size: 15px;\n      }\n    }\n  <\/style>\n\n  <div class=\"footer-link-wrapper\">\n    <div class=\"footer-link-group\">\n      <h4>Gi\u1edbi thi\u1ec7u<\/h4>\n      <ul>\n        <li><a href=\"https:\/\/vstg.vn\/vi\/gioi-thieu\/\">\u203a V\u1ec1 VSTG<\/a><\/li>\n        <li><a href=\"https:\/\/vstg.vn\/vi\/chinh-sach-bao-mat-2\/\">\u203a Ch\u00ednh s\u00e1ch b\u1ea3o m\u1eadt<\/a><\/li>\n        <li><a href=\"https:\/\/vstg.vn\/vi\/lien-he\/\">\u203a Th\u00f4ng tin li\u00ean h\u1ec7<\/a><\/li>\n        <li><a href=\"https:\/\/vstg.vn\/vi\/dieu-khoan-dich-vu\/\">\u203a \u0110i\u1ec1u kho\u1ea3n d\u1ecbch v\u1ee5<\/a><\/li>\n      <\/ul>\n    <\/div>\n\n    <hr class=\"footer-separator\">\n\n    <div class=\"footer-link-group\">\n      <h4>Th\u00f4ng tin<\/h4>\n      <ul>\n        <li><a href=\"https:\/\/vstg.vn\/vi\/quy-dinh-su-dung\/\">\u203a Quy \u0111\u1ecbnh s\u1eed d\u1ee5ng<\/a><\/li>\n        <li><a href=\"https:\/\/vstg.vn\/vi\/chinh-sach-bao-hanh\/\">\u203a Ch\u00ednh s\u00e1ch b\u1ea3o h\u00e0nh<\/a><\/li>\n        <li><a href=\"https:\/\/vstg.vn\/vi\/chinh-sach-van-chuyen\/\">\u203a Ch\u00ednh s\u00e1ch v\u1eadn chuy\u1ec3n<\/a><\/li>\n        <li><a href=\"https:\/\/vstg.vn\/vi\/doi-tra-hang-hoa\/\">\u203a \u0110\u1ed5i tr\u1ea3 h\u00e0ng h\u00f3a<\/a><\/li>\n        <li><a href=\"https:\/\/vstg.vn\/vi\/ho-tro-thanh-toan\/\">\u203a H\u1ed7 tr\u1ee3 thanh to\u00e1n<\/a><\/li>\n        <li><a href=\"https:\/\/vstg.vn\/vi\/hop-tac-lien-ket\/\">\u203a H\u1ee3p t\u00e1c &#038; Li\u00ean k\u1ebft<\/a><\/li>\n        <li><a href=\"#\">\u203a C\u00e2u h\u1ecfi th\u01b0\u1eddng g\u1eb7p<\/a><\/li>\n      <\/ul>\n    <\/div>\n  <\/div>\n<\/div>\n\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-1959240985\" class=\"col medium-9 small-12 large-9\"  >\n\t\t\t\t<div class=\"col-inner\" style=\"background-color:rgb(255, 255, 255);\" >\n\t\t\t\n\t\t\t\n\n\t<div id=\"text-3687052441\" class=\"text\">\n\t\t\n\n<h1>Ch\u00ednh s\u00e1ch v\u1eadn chuy\u1ec3n<\/h1>\n<hr \/>\n<p>Ch\u00ednh s\u00e1ch v\u1eadn chuy\u1ec3n, giao nh\u1eadn h\u00e0ng h\u00f3a l\u00e0 c\u00e1c ph\u01b0\u01a1ng th\u1ee9c giao h\u00e0ng \u00e1p d\u1ee5ng tr\u00ean to\u00e0n qu\u1ed1c, c\u00f3 th\u1ec3 thay \u0111\u1ed5i t\u00f9y theo th\u1ecfa thu\u1eadn v\u00e0 c\u00e1c th\u1eddi \u0111i\u1ec3m kh\u00e1c nhau. C\u1ee5 th\u1ec3 nh\u01b0 sau:<\/p>\n<ul>\n<li>Giao h\u00e0ng Mi\u1ec5n ph\u00ed ho\u1eb7c C\u00f3 ph\u00ed t\u00f9y v\u00e0o gi\u00e1 tr\u1ecb \u0111\u01a1n h\u00e0ng, lo\u1ea1i m\u1eb7t h\u00e0ng mua b\u00e1n.<\/li>\n<li>Kh\u00f4ng thu th\u00eam b\u1ea5t k\u1ef3 kho\u1ea3n ph\u00ed n\u00e0o, ch\u1ec9 bao g\u1ed3m chi ph\u00ed g\u1ed1c c\u1ee7a \u0111\u01a1n v\u1ecb v\u1eadn chuy\u1ec3n.<\/li>\n<li>Th\u1eddi gian v\u1eadn chuy\u1ec3n t\u00f9y v\u00e0o th\u1ecfa thu\u1eadn, kho\u1ea3ng c\u00e1ch \u0111\u1ecba l\u00fd v\u00e0 y\u00eau c\u1ea7u t\u1eebng \u0111\u01a1n h\u00e0ng.<\/li>\n<li>Th\u1eddi gian nh\u1eadn h\u00e0ng theo \u0111\u00fang quy tr\u00ecnh v\u1eadn chuy\u1ec3n, theo cam k\u1ebft c\u1ee7a \u0111\u01a1n v\u1ecb giao h\u00e0ng.<\/li>\n<li>\u0110\u1ea3m b\u1ea3o giao nh\u1eadn h\u00e0ng h\u00f3a \u0111\u00fang th\u1eddi gian nh\u01b0 th\u1ecfa thu\u1eadn, tr\u1eeb l\u00fd do ngo\u1ea1i c\u1ea3nh kh\u00e1c.<\/li>\n<\/ul>\n<h3>1\/ Khu v\u1ef1c Tp H\u1ed3 Ch\u00ed Minh<\/h3>\n<p>Giao h\u00e0ng mi\u1ec5n ph\u00ed khu v\u1ef1c Tp HCM b\u00e1n k\u00ednh 20km t\u00ednh t\u1eeb trung t\u00e2m. Th\u1eddi gian giao h\u00e0ng t\u1ed1i \u0111a 120 ph\u00fat sau khi Qu\u00fd kh\u00e1ch ch\u00ednh th\u1ee9c \u0111\u1eb7t h\u00e0ng. V\u1edbi c\u00e1c \u0111\u01a1n h\u00e0ng n\u1ed9i th\u00e0nh, nh\u00e2n vi\u00ean v\u1eadn chuy\u1ec3n s\u1ebd \u01b0u ti\u00ean giao tr\u01b0\u1edbc.<\/p>\n<h3>2\/ C\u00e1c t\u1ec9nh l\u00e2n c\u1eadn<\/h3>\n<p>T\u1ec9nh th\u00e0nh l\u00e2n c\u1eadn H\u00e0 N\u1ed9i, Hu\u1ebf v\u00e0 Tp. HCM Giao h\u00e0ng mi\u1ec5n ph\u00ed ho\u1eb7c c\u00f3 ph\u00ed t\u00f9y gi\u00e1 tr\u1ecb \u0111\u01a1n h\u00e0ng, lo\u1ea1i h\u00e0ng h\u00f3a. Th\u1eddi gian giao h\u00e0ng t\u1eeb 1-3 ng\u00e0y, t\u00f9y \u0111\u01a1n h\u00e0ng v\u00e0 \u0111\u01a1n v\u1ecb v\u1eadn chuy\u1ec3n th\u1ef1c hi\u1ec7n.<\/p>\n<h3>3\/ Khu v\u1ef1c H\u00e0 N\u1ed9i<\/h3>\n<p>Giao h\u00e0ng mi\u1ec5n ph\u00ed ho\u1eb7c c\u00f3 ph\u00ed t\u00f9y v\u00e0o \u0111\u01a1n h\u00e0ng. Th\u1eddi gian v\u1eadn chuy\u1ec3n t\u00f9y v\u00e0o th\u1ecfa thu\u1eadn, kho\u1ea3ng c\u00e1ch \u0111\u1ecba l\u00fd v\u00e0 y\u00eau c\u1ea7u ri\u00eang t\u1eebng \u0111\u01a1n h\u00e0ng. Ph\u00ed v\u1eadn chuy\u1ec3n do \u0111\u01a1n v\u1ecb giao h\u00e0ng th\u00f4ng b\u00e1o chi ti\u1ebft.<\/p>\n<ul>\n<li>\u0110\u1ea3m b\u1ea3o giao h\u00e0ng \u0111\u00fang th\u1eddi gian nh\u01b0 \u0111\u00e3 th\u1ecfa thu\u1eadn gi\u1eefa hai b\u00ean.<\/li>\n<li>T\u01b0 v\u1ea5n v\u00e0 h\u1ed7 tr\u1ee3 l\u1eafp \u0111\u1eb7t s\u1ea3n ph\u1ea9m qua \u0111i\u1ec7n tho\u1ea1i ho\u1eb7c qua video.<\/li>\n<li>H\u00e0ng \u0111\u1ed5i tr\u1ea3, g\u1eedi b\u1ea3o h\u00e0nh: M\u1ed7i b\u00ean ch\u1ecbu 50% chi ph\u00ed v\u1eadn chuy\u1ec3n.<\/li>\n<li>Ph\u00ed v\u1eadn chuy\u1ec3n do Qu\u00fd kh\u00e1ch t\u1ef1 thanh to\u00e1n v\u1edbi \u0111\u01a1n v\u1ecb v\u1eadn chuy\u1ec3n.<\/li>\n<\/ul>\n<p>Ch\u00fang t\u00f4i c\u00f3 nhi\u1ec1u \u0111\u1ed1i t\u00e1c giao h\u00e0ng nh\u01b0: Giao h\u00e0ng nhanh, J&amp;T Express, Giao h\u00e0ng ti\u1ebft ki\u1ec7m v\u00e0 Viettel Post. \u0110\u1ea3m b\u1ea3o quy tr\u00ecnh giao nh\u1eadn, thanh to\u00e1n v\u00f4 c\u00f9ng thu\u1eadn ti\u1ec7n, lu\u00f4n h\u01b0\u1edbng \u0111\u1ebfn h\u1ed7 tr\u1ee3 v\u1eadn chuy\u1ec3n t\u1ed1t nh\u1ea5t tr\u00ean to\u00e0n qu\u1ed1c.<\/p>\n<p>Khi giao nh\u1eadn h\u00e0ng h\u00f3a, vui l\u00f2ng ki\u1ec3m tra th\u1eadt k\u1ef9 bao b\u00ec s\u1ea3n ph\u1ea9m, quy c\u00e1ch \u0111\u00f3ng g\u00f3i v\u00e0 gi\u1ea5y b\u00e1n h\u00e0ng, h\u00f3a \u0111\u01a1n ch\u1ee9ng t\u1eeb \u2013 n\u1ebfu c\u00f3.<\/p>\n<p><em>L\u01b0u \u00fd<\/em>: Gi\u1eef l\u1ea1i bi\u00ean lai, gi\u1ea5y t\u1edd mua b\u00e1n \u0111\u1ec3 ki\u1ec3m tra n\u1ebfu ph\u00e1t sinh khi\u1ebfu n\u1ea1i.<\/p>\n\t\t\n<style>\n#text-3687052441 {\n  color: rgb(0,0,0);\n}\n#text-3687052441 > * {\n  color: rgb(0,0,0);\n}\n<\/style>\n\t<\/div>\n\t\n\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-1959240985 > .col-inner {\n  padding: 20px 20px 20px 20px;\n}\n<\/style>\n\t<\/div>\n\n\t\n\n<\/div>\n\n\t\t<\/div>\n\n\t\t\n<style>\n#section_1139212828 {\n  padding-top: 30px;\n  padding-bottom: 30px;\n}\n<\/style>\n\t<\/section>",
        "protected": false
    },
    "excerpt": {
        "rendered": "",
        "protected": false
    },
    "author": 1,
    "featured_media": 18,
    "parent": 0,
    "menu_order": 0,
    "comment_status": "closed",
    "ping_status": "closed",
    "template": "page-blank.php",
    "meta": {
        "footnotes": ""
    },
    "class_list": [
        "post-682",
        "page",
        "type-page",
        "status-publish",
        "has-post-thumbnail",
        "hentry"
    ],
    "_links": {
        "self": [
            {
                "href": "https:\/\/vstg.vn\/en_us\/wp-json\/wp\/v2\/pages\/682",
                "targetHints": {
                    "allow": [
                        "GET"
                    ]
                }
            }
        ],
        "collection": [
            {
                "href": "https:\/\/vstg.vn\/en_us\/wp-json\/wp\/v2\/pages"
            }
        ],
        "about": [
            {
                "href": "https:\/\/vstg.vn\/en_us\/wp-json\/wp\/v2\/types\/page"
            }
        ],
        "author": [
            {
                "embeddable": true,
                "href": "https:\/\/vstg.vn\/en_us\/wp-json\/wp\/v2\/users\/1"
            }
        ],
        "replies": [
            {
                "embeddable": true,
                "href": "https:\/\/vstg.vn\/en_us\/wp-json\/wp\/v2\/comments?post=682"
            }
        ],
        "version-history": [
            {
                "count": 6,
                "href": "https:\/\/vstg.vn\/en_us\/wp-json\/wp\/v2\/pages\/682\/revisions"
            }
        ],
        "predecessor-version": [
            {
                "id": 1153,
                "href": "https:\/\/vstg.vn\/en_us\/wp-json\/wp\/v2\/pages\/682\/revisions\/1153"
            }
        ],
        "wp:featuredmedia": [
            {
                "embeddable": true,
                "href": "https:\/\/vstg.vn\/en_us\/wp-json\/wp\/v2\/media\/18"
            }
        ],
        "wp:attachment": [
            {
                "href": "https:\/\/vstg.vn\/en_us\/wp-json\/wp\/v2\/media?parent=682"
            }
        ],
        "curies": [
            {
                "name": "wp",
                "href": "https:\/\/api.w.org\/{rel}",
                "templated": true
            }
        ]
    }
}